Frequently Asked Questions
Answers to common questions about Scarfell’s product catalogue, OEM/ODM support, and wholesale enquiries.
Do you offer OEM and ODM services?
Yes. Scarfell supports product development for wholesale buyers and brand owners. Please contact our team with your product brief and requirements.
What is the minimum order quantity (MOQ) for wholesale?
Our standard MOQ starts at 50 pcs per SKU for wholesale orders. For OEM/ODM custom designs, MOQ varies by product complexity, typically ranging from 1,000 to 5,000 pcs. Contact our sales team for specific pricing and volume discounts for orders over US$1,000.
What types of pet products do you offer?
Our catalogue includes pet toys, grooming tools, small animal items, grooming wellness, cat litter and boxes, bedding, strollers and bike trailers, and carriers and totes.
How can I request a quote?
Use the contact route or a product-level enquiry link to email inquiry@scarfell.com.hk with the products, quantities, and market you would like to discuss.
Where are your operations located?
Scarfell’s head office is in Hong Kong, with production in Heshan City and a branch office in Longgang, Shenzhen City, PR China.